Customer Service... The New Marketing

Woman listening - med

Are you listening?

Awareness of word of mouth marketing and the importance that consumer driven communication is playing in the business community continues to increase at an astonishing rate.

Increasingly, conversations are taking place about identifying talkers, loyalists, and advocates. The momentum and movement has found its way out of the experimental idea centers of marketing departments and is showing up in corporate board rooms, vision statements, and strategic planning discussions. 

Listening to the customer is in style again. And this time, the consumer has the power and the tools to make a very real difference.

For more on this topic please advance to The WOMMA Edge, right here.

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  • Brittany Seiber
    May. 15, 2021

     
     A friend that suffered from Herpes and was cure with the help of this great herbal doctor Chief Lucky so i decided to contact him for help in getting rid of my families genital herpes virus 1/2 which i did and all i was told to provide was just some useful information and some materials used in preparation of the natural cure and that i did and now i am the happiest person on earth because i am writing this testimony of mine with joy and happiness in my heart to the whole world to know that natural remedy is real because i am a living testimony of Chief Lucky traditional herbal cure and i want you all to contact Chief Lucky via his email: chiefdrlucky@gmail.com or WhatsApp him +2348132777335 am sure he will help you too.

The Fine Print

Rod Brooks (that's me) is VP & CMO of PEMCO Mutual Insurance Company and serves as Immediate Past Chair of the Board of Directors for the Word of Mouth Marketing Association (WOMMA).  It's important to disclose both of those relationships and to be clear that this is my personal blog where I share thoughts and opinions that are solely my own.  Contact me!

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